Is OpenPhone the same as Quo?

Yes. OpenPhone renamed itself Quo in September 2025. It is the same company, the same app and the same accounts, and openphone.com now goes to quo.com.

Can I keep my numbers if I leave Quo?

Usually, yes. US and Canadian numbers can be ported to another provider. Ask Quo for the account number and transfer PIN, start the port with your new provider, and keep your Quo account open until the move completes.

Which OpenPhone alternative is cheapest for a team of 5?

It depends on what you need included. Compare the monthly total for five users with your real minutes, texts and AI answering, not the lowest headline price, which is often a yearly rate on a plan without menus or recording.

Is Quo really unlimited?

Quo sells US and Canadian calling and texting as unlimited on every plan, under a fair use policy that rules out cold calling, auto dialers and abnormally high volume without a published number.

Buyer guide, Alternatives · 11 min read

Best OpenPhone (Quo) alternatives: every big business phone system compared

By the CallRoute team · November 3, 2026 · Updated November 4, 2026

OpenPhone made the business phone app feel simple, and in September 2025 it renamed itself Quo. Most teams that search for an OpenPhone alternative are not unhappy with the idea, they want a better fit: a different price for what they use, AI answering priced another way, numbers outside the US and Canada, or a phone that fits a bigger team. This guide covers every big alternative, fairly, so you can pick on fit rather than brand.

OpenPhone is now Quo: what changed and what did not

The name and the look. OpenPhone became Quo, positioned as an AI front office rather than just a phone app. Your account, numbers and data stayed the same.
The plans. As of November 2026, Quo lists Starter at $19, Business at $33 and Scale at $47 per user per month, or $15, $23 and $35 per month billed yearly. Each user gets one number, and extra numbers are $5 per month.
Sona. Quo's AI agent answers calls on every plan, with about 10 free calls and then credit packs, from $25 for about 40 calls up to $199 for about 600.

Why teams look for an alternative

Unlimited with a fair use policy. Quo sells US and Canadian calling and texting as unlimited, under a policy with no published limit. Some teams prefer allowances written down.
AI answering in credit packs. Sona is priced per call in packs. Teams with steady after hours volume sometimes prefer per minute pricing or a monthly allowance.
US and Canada numbers only. Teams with customers in the UK or Australia need local numbers there.
Features held back on Starter. Phone menus, recording and AI summaries start at Business.
Support reach. Phone support is on the Scale plan, on weekdays, according to Quo's plan page.

How we compared them

We looked at the price per user, monthly and yearly where published, what is included in minutes and texts, how AI answering is sold, which countries you can get numbers in, and which plan includes recording. Prices are what each provider published when we checked, in October and November 2026. Plans change, so confirm on each provider's pricing page before you decide.

The alternatives, one by one

Dialpad

An AI first phone system with call recording, live transcripts and AI Recaps on every Connect plan. As of November 2026, Standard is $27 and Pro $35 per user per month billed monthly, or $15 and $25 billed yearly, with three seats minimum on Pro. AI agents that answer calls, called Resolve, cost $1.99 per voice conversation from a prepaid credit pool. Best for teams that want AI coaching and analytics across a bigger operation. See CallRoute vs Dialpad and the best Dialpad alternatives.

RingCentral

A full communications suite with desk phones, video meetings and a long list of options. RingEX Core is $30 per user per month billed monthly or $20 billed yearly, with 25 texts per user, and its AI Receptionist is an add-on from $39 a month with 100 minutes, then $0.50 a minute. Best for companies that want one vendor for phone, video and hardware, and have time for a guided rollout. See CallRoute vs RingCentral.

Aircall

Cloud call center software for sales and support desks, with seat minimums on its core plans and AI features sold separately. Best for desks that live in call queues and CRM workflows. See CallRoute vs Aircall.

CallRoute

A business phone with a number and extension for every teammate and one inbox for calls, texts and voicemail. Business is $32 and Business Plus is $49 per user per month, billed monthly, with published allowances: 200 minutes and 250 texts per user on Business, 400 and 450 on Business Plus. Call recording with AI transcripts and summaries is on both plans, matching Quo Business. The AI receptionist is billed by the minute, with 30 minutes per user included on Business Plus. You can add UK and Australian numbers, WhatsApp on your numbers, departments with their own wallet, and live call translation in 33 languages. Where it falls short of Quo: no yearly price, the iPhone app is on the way, there are no Mac or Windows apps, the CRM list is shorter, and the texting registration fee is higher. See CallRoute vs Quo.

Grasshopper

A virtual number that forwards calls to the phones you already have, priced per account. Best for a solo owner or a very small team that mainly needs a second number. See CallRoute vs Grasshopper.

Google Voice

A simple phone add-on for Google Workspace. Best for teams already on Workspace that need basic calling and texting, not AI answering. See CallRoute vs Google Voice.

JustCall

A cloud phone and texting tool for sales and support, from $29 per user per month billed yearly when we checked, with a two seat minimum on self serve plans and the AI voice agent sold as an add-on. See CallRoute vs JustCall.

Nextiva

A broad platform with phone, video, chat and contact center tools, from $15 per user per month billed yearly when we checked. Best for businesses that want those tools from one vendor. See CallRoute vs Nextiva.

Zoom Phone

Calling added to the Zoom meetings suite, from $16 per user per month billed yearly when we checked, with its virtual agent sold separately. Best for teams that already run on Zoom. See CallRoute vs Zoom Phone.

KrispCall

A cloud phone and texting app with numbers in more than 100 countries. Starter is $15, Advance $40 and Max $60 per user per month billed monthly, or $12, $32 and $48 billed yearly, with Enterprise on a quote. Each plan bundles minutes: 200 outbound and 200 inbound per user on Starter, 1,000 each way on Advance, and a fair use limit of 2,000 each way on Max. Starter caps you at 5 users and Advance at 50. Recording starts on Advance, AI summaries are an add-on, its AI Voice Agent is listed as coming soon, and there is no free trial. Best for teams that need numbers in many countries or a lot of included minutes. See CallRoute vs KrispCall.

Allo

A newer business phone app that pitches AI features around calls and texts. Check its current plans, number coverage and support before you move a main line.

Also worth a look

Ooma Office, known for desk phones and simple setup, from $19.95 per user per month. See vs Ooma.
8x8, enterprise communications sold mostly through sales. See vs 8x8.
Vonage Business, a long running service from $19.99 per line per month. See vs Vonage.
CloudTalk, call center software with AI features as add-ons. See vs CloudTalk.
Talkroute, a virtual phone system priced per account. See vs Talkroute.

Side by side

Provider	Best for	Entry price we saw	AI answering
Quo (formerly OpenPhone)	Simple calling and texting for small teams	$19 per user monthly, $15 yearly	Sona on every plan, about 10 free calls, then packs
Dialpad	AI coaching across larger teams	$27 per user monthly, $15 yearly	Resolve, $1.99 per voice conversation
RingCentral	One vendor for phone, video and desk phones	$30 per user monthly, $20 yearly	AI Receptionist add-on from $39 a month with 100 minutes, then $0.50 a minute
Aircall	Sales and support desks	See their pricing page, seat minimums apply	Sold separately
CallRoute	Published allowances, numbers abroad, WhatsApp, departments	$32 per user monthly	30 minutes per user on Business Plus, then $0.25 per minute
Grasshopper	A second number for a solo owner	Per account	Not a core feature
Google Voice	Teams already on Google Workspace	Needs Workspace	No
JustCall	Sales teams that text	$29 per user yearly	Add-on
Nextiva	Phone, video and chat from one vendor	$15 per user yearly	Add-on on lower plans
Zoom Phone	Teams on Zoom	$16 per user yearly	Sold separately
KrispCall	Numbers in many countries, bundled minutes	$15 per user monthly, $12 yearly	AI Voice Agent coming soon, custom pricing

Prices as published in October and November 2026. Product names are trademarks of their owners.

How to move your numbers from Quo

Sign up with the new provider and take a temporary number so your team can start right away.
Ask Quo for the account number and transfer PIN, and download a recent invoice.
Start the port with the new provider. Carriers usually accept a date at least 7 days out.
Recreate your menus, business hours, greetings and templates while you wait.
Cancel Quo only after the new provider shows each number as active.

Our step by step guide for this exact move is at switch from Quo (formerly OpenPhone), and every other move is on the switch page. To see every side by side in one place, visit compare, check pricing, or start a free trial.