Ooma alternative
CallRoute vs Ooma
Ooma Office is a business phone service known for desk phones and simple setup. CallRoute is browser-first, with texting, recording and AI designed into the plans from the start.
| CallRoute | Ooma | |
|---|---|---|
| Business texting | Yes, on every plan | From the Pro plan |
| Call recording | Yes, from the Pro plan | Yes, from the Pro plan |
| AI transcripts and summaries | Yes, from the Pro plan | On the Pro Plus plan |
| AI receptionist | Yes, with included minutes on Scale | Sold as a paid add-on |
| Entry price | $20 per user per month, or $16 billed annually | $19.95 per user per month |
Based on publicly available information as of October 2026. Ooma is a trademark of its owner and is used here only for comparison. How to switch from Ooma.
Why teams choose CallRoute
Texting from day one
Starter includes 250 US/CA texts per user each month, in the same thread as calls and voicemail.
AI one step earlier
Transcripts and summaries come with Pro, and Scale adds AI receptionist minutes for every user.
No hardware needed
Your team works from the browser, with desktop and mobile apps on the way.
Be one of the first teams on CallRoute
We are inviting teams in batches. Join the waitlist and lock in your launch price.