Features
Everything your team needs to run the business phone
A number for every teammate, one inbox, smart routing and AI that answers. Here is what CallRoute does.
Team inbox
Every teammate gets their own business number and one inbox for every call, text and voicemail on it. Owners and admins see the whole team in one place.
- Threads by customer
- A number for every person
- One view for managers
- Keep the number when people move on
AI receptionist
An AI receptionist that answers after hours and when your team is busy, takes a clear message, and drops it in your inbox.
- Answers in a natural voice
- Takes a clear message
- Knows your business
- Works on your schedule
Business texting
Two-way texting from your business number, with guided carrier registration so your messages actually get delivered.
- Text from your business number
- Guided registration
- Opt-out handled for you
- Templates and scheduling
Call routing and extensions
Phone menus, business hours and short extensions for every teammate, so every caller reaches someone who can help.
- Extensions for every teammate
- Phone menus
- Business hours
- Voicemail when nobody picks up
Visual voicemail
Voicemails transcribed and delivered to your inbox and email, so you can read them in seconds and reply right away.
- Transcribed automatically
- Visible to managers
- Delivered to email
- Custom greetings
Call recording and AI summaries
Record business calls, get a full transcript and an AI summary with next steps after every call, all searchable from one place.
- One click recording
- Full transcripts
- AI summaries and next steps
- Built for coaching
Be one of the first teams on CallRoute
We are inviting teams in batches. Join the waitlist and lock in your launch price.